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Using Avaya Vantage Connect
Making a second call
Use this procedure to make a second call while you are already on a call. You can have up to two calls at the same time. When one call is active, the other is placed on hold.
Note:
For multiple line support to work on IP Office, you must enable the Call Waiting On feature for the user account. Otherwise the connection is treated as a single line.
- While on a call, tap
. - In the Call Features window, tap New Call.
STEP RESULT:Avaya Vantage™ Connect places the first call on hold and displays the Dial pad screen.
- Do one of the following:
-
Enter the telephone number you want to call.On K175, you must tap the digits on the screen. On K155, use the physical keypad on the device.
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In the Contacts tab, select the required contact.
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In the Favorites tab, select the required contact.
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In the Call History tab, select the required contact or telephone number.
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- Tap one of the following:
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: To make an audio call.
-
: To make a video call.
STEP RESULT:After the connection is established, the second call becomes the active call. The first call remains on hold until you toggle between calls. -