Resolving failures that occur when adding features

Last Updated : Jun 24, 2024 |
Prolog information
If ECH is installed and pseudo-ACDs are also administered on the system, the restore process and the CMS upgrade process fail during the installation of the CMS feature packages (script S81cmsfeatpkg).
Use this procedure if the restore process or the CMS upgrade process fails when installing CMS feature packages.
  1. See /var/log/cvuelog for error messages.
  2. Verify whether the script /adminsave/init.d/S81cmsfeatpkg exists.
  3. If the script exists, open the file /adminsave/cmsadmin.saved/fp.install and search for any ACD entry that references unnamed_acd.
  4. If the entry exists, make a copy of the original fp.install file.
  5. Edit the /adminsave/cmsadmin.saved/fp.install file, and delete or comment out the unnamed_acd value.
    ADDITIONAL INFORMATION:
    In the following example, the value to be commented out is 20,000:
    # Number of call segments to buffer for ACD unnamed_acd9: 
    #20000
  6. Save the modified file.
  7. Run ./cvue_activate again from the mounted directory.