Updating dual IP information

Last Updated : Jun 19, 2024 |
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Use this procedure to change the dual IP information for an ACD.
  1. Log in to the CMS server with root privileges.
  2. Run the cmssvc command.
  3. Enter the number corresponding to the run_cms option.
  4. Enter 2 to turn off CMS.
  5. Run the cmssvc command again.
  6. Enter the number corresponding to the swsetup option.
  7. Select the ACD you want to change.
  8. At the secondary switch prompts, add the required information.
  9. Review the data you entered. For example:
    ADDITIONAL INFORMATION: Switch name: abc
    Switch model: Communication Mgr 8.x 
    Local port: 1
    Remote port: 1
    Link: TCP/IP cmsvm10 5001
    Secondary link: TCP/IP cmsvm10 5002
  10. If the data is correct, enter y.
  11. Run cmssvc and enter the number corresponding to the run_cms option.
  12. Enter 1 to turn on CMS.
  13. Run cmssvc and enter the number corresponding to the swinfo option.