Adding or modifying users

Last Updated : Apr 05, 2024 |
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Keywords:
  1. Add the new user on the primary CMS server.
  2. Restore the data to the secondary CMS server
  3. Add users and user permissions on the primary CMS server.
    ADDITIONAL INFORMATION:
    For more information, see the section about administering user permissions in Administering Avaya Call Management System.
  4. Do a maintenance backup of CMS system administration data and ACD-specific administration data on the primary CMS server.
    ADDITIONAL INFORMATION:
    For more information, see the section about doing a maintenance backup in Administering Avaya Call Management System.
  5. Log in to the secondary CMS server and change to single-user mode.
  6. Do a maintenance restore of CMS system administration data and ACD-specific administration data on the secondary CMS server for all ACDs.
    ADDITIONAL INFORMATION:
    For more information, see the section about restoring data in Administering Avaya Call Management System.
  7. Change the secondary server back to multi-user mode.
  8. Log off the secondary server.
    ADDITIONAL INFORMATION:
    Note:
    Maintenance restore of CMS system administration data replaces the user data and generates an operating system login and a user directory for logins that are on the backup tape. Maintenance restore of ACD-specific administration data replaces the user permissions. CMS user passwords must be administered separately on each CMS server. For more information, see Configure user passwords.