Administering forecast data storage allocation

Last Updated : Apr 05, 2024 |
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CMS High Availability permits data collection to remain on during forecasting data storage allocation.
Choose one of the following procedures:

Method 1: Changes the forecast data storage allocation on both servers individually

  1. Change the forecast data storage allocation on the primary CMS server.
  2. Change the forecast data storage allocation on the secondary CMS server.

Method 2: Copies the forecast data storage allocation from the primary server to the secondary server

  1. Change the forecast data storage allocation on the primary CMS server.
  2. Back up the ACD-specific administration data on the primary CMS server.
  3. Put the secondary CMS server in single-user mode.
  4. Restore the ACD-specific administration data onto the secondary CMS server.
  5. Put the secondary CMS server in multi-user mode.