Some CMS administrative actions require CMS data collection to be turned off in order to make the required system changes. Actions that require CMS data collection to be stopped and restarted include:
Changes to data storage allocation
Restoring local system administration data
Changes to storage intervals
Changes to the master ACD
When any of the administrative changes listed above are undertaken, each CMS server should be taken down at different interval times in order to ensure that data is always being collected on the other server. The following image provides a depiction of the steps described in the Worksheet for synchronizing the CMS servers after turning data collection on/off.
Figure: Synchronizing CMS Servers after Data Collection Is Turned On/Off