Use this feature to make communications quicker and easier for users who frequently call each other. With the intercom feature, you can allow one user to call another user in a predefined group just by pressing a couple of buttons. You can even administer a button that always calls a predefined extension when pressed.

Administering the intercom feature is a 2-step process. First, you create an intercom group and assign extensions to it. Then, to allow group members to make intercom calls to each other, you administer feature buttons on their telephones for automatic intercom, dial intercom, or both. This section also provides instructions for allowing one user to pick up another user’s intercom calls.

See Abbreviated Dialing in Avaya Aura® Communication Manager Feature Description and Implementation for information on another way for users to call each other without dialing complete extension numbers.

See Intercom in Avaya Aura® Communication Manager Feature Description and Implementation for detailed information on intercom functions.