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  • Deutsch English Español (México) Français Français (Canada) Italiano Magyar Nederlands Polski Português (Brasil) Русский עברית العربية 中文(简体) 中文(繁體) 日本語 한국어
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Using Avaya Device Enrollment Services to Manage Endpoints

Table of Contents

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  • Notices
  • Introduction
    • Purpose
    • Change history
  • Device Enrollment Services overview
    • What's New
    • Device Enrollment Services account types
    • Device provisioning work flow
  • Accessing the Device Enrollment Services web portal
    • Signing up for a Device Enrollment Services account
    • Logging in to the Device Enrollment Services web portal
      • Resetting your password
    • Using two-factor authentication to access Device Enrollment Services
    • Device Enrollment Services dashboard navigation
    • Logging out of the Device Enrollment Services web portal
  • General settings
    • Viewing version information
    • Accessing help information
      • Changing the online help language
    • Viewing the Device Enrollment Services password policies
    • Managing email notification settings
      • Email notification descriptions
    • Device lockout settings
  • Device Enrollment Services as a provisioning server
    • Settings file template for Avaya J100 Series IP Phones and Avaya Vantage™
    • Upgrade files for Avaya J100 Series IP Phones and Avaya Vantage™
  • Firmware management
    • Updating the firmware version for a device model
    • Device Enrollment Services as a Firmware Manager flowchart
  • Profile management
    • Provisioning server setup
      • Provisioning server certificate guidelines
      • Avaya certification generation
        • Enabling or disabling Avaya certificate generation
      • Provisioning URL formats
    • Adding a profile
    • Updating a profile
    • Removing a profile
  • Company accounts
    • Company account management
      • Adding a reseller account
      • Adding a customer account
        • Associating multiple sites with a profile from the Account Management section
      • Enabling or disabling an account
      • Updating an account
        • List of public CAs
      • Deleting an account
      • Viewing account hierarchy
      • Enabling or disabling device firmware upgrades
      • Enabling two-factor authentication
      • Requesting Application Programming Interface (API) access
    • Management of administrative users
      • Adding an account administrator
      • Updating an account administrator
      • Deleting an account administrator
    • Site management
      • Searching for an account
        • By EC search options
        • By Profile search options
        • By Profile search options
      • Setting the profile associated with an account
      • Enrollment codes
        • 8-digit or 12-digit numeric enrollment code
          • Generating an 8–digit or 12-digit numeric enrollment code
          • Updating the 8-digit or 12-digit numeric enrollment code settings for a site
          • Regenerating an 8-digit or 12-digit numeric enrollment code
        • 12–digit provisioning enrollment code
          • Generating a 12–digit provisioning enrollment code from the Site Management section
          • Generating a 12–digit provisioning enrollment code from the Account Management screen
      • Bulk profile association
        • Associating multiple sites with a profile from the Account Management section
        • Associating multiple sites with a profile from the Site Management section
        • Viewing site details
          • Site Bulk Administration search options
      • License Management
        • Generating a License
        • Viewing License details
    • Account linking
      • Sending an account linking request
      • Approving linking requests
  • Label management
    • Creating a new label
    • Associating a device with a label
    • Dissociating labels from a device
    • Deleting a label
  • Device management
    • Importing devices
    • Claiming, activating, associating, disassociating, or releasing devices in bulk
    • Viewing job details
      • Device Job Details search options
    • Exporting job details
    • Management operations for a small number of devices
      • Claiming a device
      • Associating a device with a reseller account
      • Associating a device with a customer site
      • Disassociating a device
      • Activating or deactivating a device
      • Releasing a device
      • Viewing additional columns
      • Exporting device details
      • Selecting all devices for bulk operations
    • Searching for device information
    • Viewing Generated Licenses
  • Firmware versions and logs
    • Viewing firmware versions
    • Viewing logs
      • Log Viewer search options
    • Exporting and downloading audit logs
  • Avaya Aura X for Avaya Cloud Office (ACO) by RingCentral device management
    • Avaya Aura X for Avaya Cloud Office (ACO) synchronization operation overview
    • ACO synchronization operation
    • Synchronizing ACO supported devices with the ACO system
    • Viewing Avaya Aura X for Avaya Cloud Office (ACO) (ACO) product ID
    • Selecting a firmware version for Avaya Aura X for Avaya Cloud Office (ACO) (ACO) supported devices
  • Switching accounts
    • Sending a switch account request to an Avaya administrator
    • Switching to a reseller account
  • Resources
    • Documentation
      • Finding documents on the Avaya Support website
      • Avaya Documentation Center navigation
    • Support
      • Using the Avaya InSite Knowledge Base
  • Supported devices and features
    • Supported devices and features
      • Avaya J100 Series IP Phones
      • Avaya Vantage™ phones
      • Other devices
      • Device enrollment feature descriptions
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Using Avaya Device Enrollment Services to Manage Endpoints
Firmware versions and logs

Firmware versions and logs

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Last Updated : May 31, 2018 |
Phones and Devices
Devices
Device Enrollment Service
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