Upgrading to R11.0.4.8

Last Updated : Jul 24, 2023 |

About this task

The first stage of upgrading to R11.1.3 is to upgrade all IP Office servers to R11.0.4.8:

warning

  • This process is essential. R11.0.4.8 has changes used by R11.1.3 upgrade process.

  • Attempting to upgrade to R11.1.3 or higher from any earlier pre-R11.0 release will fail and cause the lose of data.

Before you begin

  • Back up the servers before upgrading to R11.0.4.8. See Creating an IP Office backup.

  • For servers already licensed for R11.0, those licenses are valid for R11.0.4.8 and R11.1.3. Otherwise, obtain a set of licenses for R11.0.

Procedure

  1. You can upgrade to R11.0.4.8 using the standard iso file transfer methods. However, you must refer to the IP Office technical bulletins and release notes.
  2. Following the upgrade, test and verify the operation of all services, for example:

    • Incoming and outgoing calls.

    • Voicemail services.

    • Avaya one-X® Portal for IP Office if used.

    • Media Manager if used.

Next Steps

Related information
Upgrading AWS instances