You need the following tools and software for the upgrade process. Except for Rufus, you can download the software from the Avaya Support site (https://support.avaya.com).

• IP Office R11.0.4.8 server PC ISO file

  The iso file name starts with "abe" followed by the version.

• Rufus USB creation software

  You cannot use the Avaya USB Creator software application for the R11.0.4.8 to R11.1.3 upgrade of PC-based servers. Instead, downloaded and use Rufus from https://rufus.ie/.

• IP Office R11.1.3 server PC ISO file

  The iso file name starts with "abe" followed by the version.

• 256GB+ USB memory key

  PC server upgrades require a USB memory key of at least 256GB.

• Keyboard, monitor and mouse

  Whilst the upgrade process runs automatically following the server reboot, it is useful to see the progress.