Upgrading a Unified Communications Module to R11.1.3

Last Updated : Sep 13, 2023 |

About this task

To install software from the USB memory key, use the following process.

Before you begin

  • You must upgrade the server to IP Office R11.0.4.8.

  • After upgrading to IP Office R11.0.4.8, back up all the servers and services before upgrading to R11.1.3. See Creating an IP Office backup.

Procedure

  1. Connect a monitor to the Unified Communications Module using the HDMI cable.
  2. Connect to the IP Office using System Status Application. Select System > UC Modules and select the module. The page shows the module status and other information.
  3. Insert the USB upgrade memory key into the module's upper USB port.
  4. In System Status Application, click on Shutdown.
  5. When the module has shut down, click the USB Boot button.
  6. After up to 2 minutes initializing, the module boots using the files on the USB memory key. The HDMI monitor will show the progress of the software installation. The process takes approximately 95 minutes after which the Unified Communications Module automatically restarts.
  7. The software installation is complete when System Status Application shows the status "Operational".
  8. Wait for the modules Status to change from "Applications Starting" to "Operational". This takes up to 10 minutes.
  9. Check the status and operation of the Unified Communications Module services (voicemail, Avaya one-X® Portal for IP Office).