Users can forward calls in a number of ways and if the call is not answered at the forward destination it will go to voicemail if enabled for the user and call supervision is available. Once the numbers have been entered, the user can toggle the forwarding to be active or not as required without having to reenter the numbers.

If the user is a member of a hunt group, some types of hunt group calls can also forward unconditionally. Users can select if forwarding is applied to external calls only, or all calls. Call forwarding is processed after do not disturb and follow-me conditions are tested.