Announcements

Last Updated : Oct 09, 2014 |
Use voicemail in conjunction with hunt groups to:
  • Record all group related messages.
  • Play an announcement when the hunt group is in Night Service or Out of Service mode.
  • Play announcements while a call is held in a queue.
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A broadcast option is available for internal voicemail. This feature changes the voicemail box operation so that the message notification will only be turned off for each hunt group member when they retrieve their own copy of the message. Hunt group announcements are separated from hunt group queuing and can be used when queuing is off. Hunt group announcements are supported by Embedded Voicemail and Voicemail Pro. Administrators and supervisors can set times for the first announcement, second announcement, and between repeated announcements.
Hunt groups in a small community network can include members located on other systems within the network.