The system supports voicemail for hunt groups in addition to individual user voicemail mailboxes. When a caller is directed to voicemail to leave a message, the system indicates the target user or hunt group mailbox. The mailbox of the originally targeted user or hunt group is used. This applies even if the call has been forwarded to another destination. It also includes scenarios where a hunt group call overflows or is in fallback to another group.

Previously the unanswered calls to a hunt group were sent to voicemail when reached the group's no answer time. From 11.1FP1 onwards the unanswered calls are forwarded to the group's fallback destination, by configuring to an extension number, system short code or voicemail. The configuration is done through the GroupFallback tab.