Messaging

Last Updated : May 23, 2013 |
Prolog information
The IP Office Branch solution supports IP Office voice mail systems and centralized voice mail systems.
The following centralized voice mail systems are supported:
  • Avaya Aura® Messaging
  • Avaya Modular Messaging
  • Avaya CallPilot®: Only supported in distributed branch environments connected to CS 1000.
The following IP Office voice mail systems are supported:
  • Embedded Voicemail: Default IP Office voice mail system
  • Voicemail Pro: Available with IP Office Preferred and Advanced editions
For information about the configuration requirements of each voice mail system, see Reference Configuration for Avaya IP Office in a Branch Environment (15–604253).
In a stand-alone branch environment, the enterprise branch can only use an IP Office voice mail system.
In a distributed branch environment, the enterprise branch can choose an IP Office voice mail system or a centralized voice mail system for users. If the distributed environment is connected to CS 1000, users can also use Avaya CallPilot® as their voice mail system.
In a mixed or centralized branch environment, the enterprise branch can only use a centralized voice mail system.