Deleting a Greeting

Last Updated : Feb 09, 2024 |
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You can delete a greeting message any time. However, if you delete a greeting that is assigned to a call type, the system greeting is played.
When you are scanning your greetings you can also delete any unwanted greetings by pressing *3 when prompted. For more information, see Scanning Messages.
  1. Log in to your mailbox. See Logging In.
  2. Press 3 to select personal greetings.
    • If you have any active call types, you hear an announcement listing them. For example, "For internal calls greeting 1 active".
    • If a temporary greeting is active, you hear how many days it will be active. To deactivate it, press 1. To leave it active, press #.
  3. Press 1 to create, change or delete a greeting.
  4. When prompted, select the greeting (1 to 9) you want to change. The system announces if the greeting is active (in use) for any call types.
  5. Press *3.
Related links
Greetings