Logging In Remotely

Last Updated : Feb 09, 2024 |
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You can log in to mailboxes from a telephone that is not on your telephone system. Your system administrator may configure a special number for that. However, if that is not the case, you can use the method below to log in remotely.
If you have outcalling configured to an external number (see Outcalling), you can login to your mailbox after answering an outcalling notification call that you have a new message.
  1. Call your company and ask to be connected to a number that will go to voicemail. This means a number that will not be answered by a person, for example, your own extension number.
  2. Wait for the voicemail system to respond and ask you to leave a message.
  3. After the tone, do not leave a message but press #. In some cases you may hear the prompt No message to save.
  4. Dial *7. You are asked to select the mailbox that you require.
  5. Enter your extension number and press #.
  6. Enter your password and press #.
  7. After you log in, the voice prompts tell you what to do. For a summary, see Mailbox Options.
    • For help at any tome, press *4.
    • To return to the top-level activity menu at any time, press *7.
    • To return to the previous menu, press #.
    • To exit voicemail, press **9.
Related links
Logging Into Your Mailbox