Hotline

Last Updated : Mar 23, 2023 |

With the Hotline feature, you can directly call a pre-configured phone number by going off-hook. The phone initiates a call to the Hotline number in specific scenarios of the auto-dial and manual-dial modes. Your phone administrator configures the Hotline number. To go off-hook, use one of the following methods:

  • Lift the handset

  • Press a headset device

  • Press the speaker button

In auto-dial mode, the phone automatically initiates a call to the Hotline number in the following scenarios:

  • Going off-hook

  • Dialing any number

  • Going off-hook when a call is on hold

  • Dialing any number when a call is on hold

In manual-dial mode, the phone automatically initiates a call to the Hotline number in the following scenarios:

  • Going off-hook

  • Going off-hook when a call is on hold

When the Hotline feature is active, the phone disables the Call on off-hook feature.