During the install, you must configure Avaya Analytics™ and Common Services using a pre-populated Microsoft Excel spreadsheet. This spreadsheet uses macros, which you must enable before you start editing the worksheets. The minimum supported version of MS Excel is 2016.
Important:
Delete the spreadsheet from the Cluster Control Manager (CCM) after the deployment is complete. You must copy this spreadsheet and store it in a secure location, because the spreadsheet contains passwords and other configuration details that you entered in plain text.
This document includes configuration information for cluster deployment and Avaya Analytics™ software. The spreadsheet includes the following worksheets:
Instructions: This worksheet provides you information on how to complete the deployment spreadsheet. This worksheet also displays the status of macros as enabled or disabled.
Note:
If the macros are disabled, then other worksheets are not visible. Therefore, you must enable the macros and restart the spreadsheet. To know how to enable macros in a spreadsheet, see the Microsoft help manual.
Password Policy: This worksheet lists the password rules that you must follow when you create or change passwords for user logins. Ensure that the Enforce Password policies field is set to TRUE. This also ensures that users do not enter their login names as part of their passwords.
Deployment Properties: Use this worksheet to configure vCenter FQDNs or IP addresses for use during virtual machine deployment.
Note:
Select the timezone in which your contact center is being deployed. Please ensure the timezone selected here matches the timezone of Oceana.
orca: Use this worksheet to set the agent count and to configure Avaya Analytics™ solution data, such as Avaya Oceana® connection information.
Important:
DO NOT delete the product ORCA without consulting Avaya Support as you may lose your data and it may not be recoverable.
mstr: Use this worksheet to configure Avaya Analytics™ Historical Reporting.
Note:
Historical reporting will be configured with standard authentication on first install.
LDAP or SAML is configured as a post-install operation.
The standard and LDAP radio buttons will be available after LDAP is configured post-install.
The connection to the LDAP server must be secure.
You must edit the deployment spreadsheet using a Windows 10 client.
Important:
See the guidance in the spreadsheet to update the required values. You must configure all of the values that are in an orange cell. Values in green cells are optional, and you can change these values if required. Do not modify any other values in the spreadsheet.
You must set the solution agent count on the orca worksheet. Avaya Analytics™ hardware requirements vary depending on the selected agent count.
Download the Avaya_Oceana_Application_Deployment_<ReleaseNumber>.xlsm file from PLDS. Use the Microsoft Edge browser to download the deployment spreadsheet. If you download the file using Chrome, the file name extension can change from .xlsm to .zip.
