Use this procedure to install Avaya Analytics™ with High Availability (HA) configuration by using the macro-enabled Avaya_Oceana_Application_Deployment_<ReleaseNumber>.xlsm spreadsheet. You must enter the configurable values in the spreadsheet manually. The minimum supported version of MS Excel is 2016.
Before you begin
Download the Avaya_Oceana_Application_Deployment_<ReleaseNumber>.xlsm file from PLDS.
Enable the macros before you start editing the worksheets.
Select the deployment types by selecting the agent footprints in the macro-enabled Avaya_Oceana_Application_Deployment_<ReleaseNumber>.xlsm file. Complete the fields with the customer details that correspond to each deployment type, such as IP addresses and passwords.
Note:
The spreadsheet includes descriptions of each configurable field to guide the installer during the configuration process.
Procedure
Open the Avaya_Oceana_Application_Deployment_<ReleaseNumber>.xlsm file.
Click the Orca tab.
In the Number Of Agents field, click one of the following options:
Agent 100
Agent 500
Agent 1000
Agent 2000
Agent 4500
Set the Customize Processors to Install field to TRUE to customize which measure processors get deployed.
For Routing Service Group Measure Processor, set the Install field to TRUE if routing service real-time reporting is required.
For Agent Trace Measure Processor, set the Install field to TRUE if agent trace historical reporting is required.
Note:
Enabling Routing Service Group Measure Processor and Agent Trace Measure Processor increases the cluster footprint resource, such as memory, CPU and disk storage, requirements.
During fresh installation or after migrating to Avaya Analytics™ 4.3.1.1 cluster, you must set the Agent Trace Measure Processor and Routing Service Group Processor to TRUE before deploying the Avaya Analytics™ 4.3.1.1 cluster.
Click the Deployment Properties tab.
Set Node Affinity Enabled to TRUE.
Complete the configurable fields in the spreadsheet.
The key configurable fields are marked in orange in the spreadsheet. The corresponding rows describe the information that you must enter in the respective fields.
For enabling Cross-Origin Resource Sharing (CORS), in CORS field, enter a URL:
The field value should be taken from the origin field of the HTTP request to the orca-streams-rest and orca-streams-data-publisher. For example, Go to WORKSPACES > Chrome > Developer tools > Network > XHR > any orca-streams-rest URL.
Note:
Once these fields are configured in deployment spreadsheet, there is no need to install CORS chrome plugin additionally.
