Avaya Analytics upgrade overview

Last Updated : Mar 20, 2026 |
Avaya Analytics™ 4.3.1.1 release supports the following upgrade path:
  • Avaya Analytics™ 4.2 Patch 2 and later to Avaya Analytics™ 4.3.1.1

  • Avaya Analytics™ 4.3 Patch 2 and later to Avaya Analytics™ 4.3.1.1

  • Avaya Analytics™ 4.3.1.0 to Avaya Analytics™ 4.3.1.1

Note:

When upgrading a DR environment, there should not be any traffic during an upgrade. If any schema changes happens on DC1 as a part of upgrade, they will propagate to DC2.

This chapter provides the steps for upgrading Avaya Analytics™ by using both online and offline methods.

To roll back to the previous release after an upgrade, see the Maintaining and Troubleshooting Avaya Analytics™ for Avaya Oceana® document.