Selective recording

Last Updated : Jan 07, 2019 |
Prolog information
For selective recording, media is streamed continuously, similar to full-time recording. However, the recording server masks recorded streams until the system detects Computer Telephony Integration (CTI) events. Therefore, only a portion of the communication session is recorded when the Recording Server cuts through the media stream after receiving CTI events.
With selective recording, bandwidth and processing cycles are conserved because media streams do not flow through the network when recording is not required.