Adopter application cannot communicate with WebLM Server

Last Updated : Jun 12, 2017 |

Cause

If you provide a slash at the end of the licensing URL, the adopter application will not be able to communicate with WebLM Server. For example:

  • For IPv4, https://IPv4_Address:52233/WebLM/LicenseServer/

  • For IPv6, https://[IPv6_Address]:52233/WebLM/LicenseServer/

The adopter application that is being licensed displays the following alarm:

Alarm Id: 400 Severity: Critical Component: Resource ManagerDate & Time: <Timestamp>Description: WebLM Connection Failed Probable Cause: WebLM server is down or unreachable.Corrective Action: Check status of configured WebLM server and verify network connectivity to it.

Solution

Procedure

To fetch the license file from WebLM Server, type the URL, as following:

  • For IPv4, https://IPv4_Address:52233/WebLM/LicenseServer

  • For IPv6, https://[IPv6_Address]:52233/WebLM/LicenseServer