Administering standalone Avaya WebLM
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Symptom 3
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The system displays the following error:
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Error installing license. License installation failed. The product already exists with a SID <SID_IN_EXISTING_LICENSE_FILE>, which is different than the one present, <SID_IN_NEW_LICENSE_FILE>, in new license file.
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Cause of the issue
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If a license file for a product is already installed on the WebLM server and you attempt to install another license file for the same product with a different System Identification number (SID) on the WebLM server.
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You encounter this issue when you have a license file generated by Remote Feature Activation (RFA) installed on a WebLM server for a product. The license file that RFA generates has an RFA generated SID value. You then receive an updated license file for the same product from PLDS. The new license file for the same product contains a different SID value. The system displays the error message when you attempt to install the new file on the existing file.
