Depending on the cause of the error, perform one of the following:
Log on to the WebLM web console with administrator privilege credentials.
In the navigation pane, click Server properties, and verify that the MAC address in the license file matches the MAC address displayed on the Server Properties page.
The Server properties page displays the MAC addresses for all available NICs on the system on which you installed WebLM. The MAC address in the license file must match the MAC address of the system on which the WebLM server is running.
Verify that the license file is not edited. If the license file is edited, revert the changes or install the original license file that you receive from PLDS.
Verify that the name of the license file does not contain the following characters:
On a Windows system, % ^ { } # `
On a Linux system, % ^ { } # ` [ ]
If the name of the license file uploaded on the WebLM server contains any of the characters that the system does not support, remove the characters from the file name and install the license file.
Important:
The system supports the following sets of characters in the name of the license file for both Windows and Linux: ~ ; . , ! ‘ = + @ ( ) & $ - and whitespace.
