Proposed solution

Last Updated : Mar 12, 2021 |

If you do not have Conferencing deployed in your environment, disable the job to stop the logs or alarms.

About this task

Use this procedure to disable a scheduled job.

Procedure

  1. Log on to System Manager web console with user privileges to make changes on the Scheduler Web page. For example, admin.
  2. Click Monitoring > Scheduler.
  3. Click Pending Jobs and look for sys_ConfRefreshConfig.

    The system schedules the sys_ConfRefreshConfig job to run once per minute. If you do not find this job in the list of pending jobs, it means the job is disabled.

  4. Check the status of the sys_ConfRefreshConfig job in the Job Status column. If the status is enabled, select the job and click More Actions > Disable.

    The system disables the sys_ConfRefreshConfig job.

  5. If you do not find the job on the Pending jobs page, click Completed jobs and search for the job. Verify if the job is in disabled state. If the job is still in enabled state, repeat Step 4.

    You must disable any on-demand jobs created for sys_ConfRefreshConfig from both the pending jobs and the completed jobs list.

  6. If the system does not open the Completed jobs page due to the stale entries:
    1. To delete the entries, enter the following command on the avmgmt database:

      DELETE FROM Sched_Job_Status jobStatus WHERE jobStatus.status_Id NOT IN( SELECT status.status_Id FROM Sched_Jobs jobs , Sched_Job_Status status WHERE jobs.job_Id = status.job_Id AND status.end_Time_Stamp = (SELECT MAX(st.end_Time_Stamp) FROM Sched_Job_Status st WHERE st.exit_Status NOT IN (0,1) AND jobs.job_Id = st.job_Id GROUP BY st.job_Id )) AND jobStatus.exit_Status NOT IN (0,1)

    2. To verify the number of times the job gets executed, run the following query:
      SELECT count(*) from sched_job_status;

      Verify that the value of the count is less. The Completed jobs displays the list of all the jobs that includes, ConfRefreshConfig. If the ConfRefreshConfig job is in disabled state, enable the job and allow the job to run twice.

      The system stops the generation of alarms related to ConfRefreshConfig.