Log on to the web console of the primary System Manager server.
Do the following:
Verify that the secondary System Manager server entry exists in the following locations:
Services > Inventory > Manage Elements
Administrators > Elements
Click Services > Geographic Redundancy and verify that the Convert To Standalone button is enabled.
If the symptoms do not exist on the primary System Manager, contact the Avaya support team.
If the symptoms exist on the primary System Manager, move to the next step.
Convert the primary System Manager server to the standalone server.
For instructions, see Administering Avaya Aura®System Manager.
Log on to the web console of the primary System Manager server when the application server starts.
On the web console of the primary System Manager server that is converted to standalone server, verify that the secondary System Manager server entry is removed in the following locations:
Services > Inventory > Manage Elements
Administrators > Elements
Log on to the web console of the secondary System Manager server.
Configure Geographic Redundancy.
For instructions, see Administering Avaya Aura®System Manager.