Managing EASG from CLI

Last Updated : Mar 12, 2021 |

About this task

After deploying or upgrading an Avaya Aura® application, you can enable, disable, remove, restore or view the status of EASG.

Before you begin

Log in to the application CLI interface.

Procedure

  1. To view the status of EASG, run the command: EASGStatus.

    The system displays the status of EASG.

  2. To enable EASG, do the following:
    1. Run the command: EASGManage --enableEASG.

      The system displays the following message:

      By enabling Avaya Services Logins you are granting Avaya access to your system. This is required to maximize the performance and value of your Avaya support entitlements, allowing Avaya to resolve product issues in a timely manner.

      The product must be registered using the Avaya Global Registration Tool (GRT, see https://grt.avaya.com) to be eligible for Avaya remote connectivity. Please see the Avaya support site (https://support.avaya.com/ registration) for additional information for registering products and establishing remote access and alarming.

    2. When the system prompts, type yes.

      The system displays the message: EASG Access is enabled.

  3. To disable EASG, do the following:
    1. Run the command: EASGManage --disableEASG.

      The system displays the following message:

      By disabling Avaya Services Logins you are denying Avaya access to your system. This is not recommended, as it can impact Avaya's ability to provide support for the product. Unless the customer is well versed in managing the product themselves, Avaya Services Logins should not be disabled.

    2. When the system prompts, type yes.

      The system displays the message: EASG Access is disabled.