Proposed solution

Last Updated : Mar 10, 2021 |

Before you begin

Start an SSH session.

Procedure

  1. Log on to System Manager as root.
  2. On the command line interface, run the following command available in the $MGMT_HOME/remoteSnmpConfig/utility location:
    recoverAgent.sh
  3. At the prompt, enter the IP address of the Serviceability Agent that has duplicate entries.

    The system cleans up the corresponding serviceability agent entries from all the related tables. On the next heartbeat from the serviceability agent, the system recreates the entry in the System Manager database. On the Serviceability Agents page of the System Manager web console, consider the entry of the serviceability agent as the new entry. You must activate the Serviceability Agent again. Any earlier log harvest request is lost and you must create the request again.