Removed Communication Manager reappears on System Manager web console

Last Updated : Mar 12, 2021 |
Symptoms that identify the issue
Communication Manager that was removed earlier, reappears on System Manager web console.
Cause of the issue
In System Manager, the problem occurs when:
  1. Two Communication Manager systems with the same name exist.

  2. Out of the two Communication Manager systems, you manually add one system and the other system gets added from Services > Inventory > Inventory Management > Collect Inventory.

  3. You remove the two Communication Manager systems.

    The system removes the entry of Communication Manager from Services > Inventory > Manage Elements. However, System Manager still displays the two Communication Manager voice systems on the Services > Inventory > Synchronization > Communication System page.