Method 1: Upgrading using OVA reinstallation

Last Updated : Oct 29, 2025 |
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If upgrading pre-R3.9 servers,use this method for upgrading to Avaya Breeze® platform R3.9. Do not use any other upgrade methods.
Note:
If upgrading from 3.9.0.0 to higher, use the procedure and skip the clusterDB migration.
  • For upgrades to R3.9, use of the clusterDBMigrationService-3.9.0.0 service allows restoration of the pre-R3.9 cluster database following the upgrade.
  • The data grid data is not preserved.
  • This upgrade method is service impacting and should only be performed during a maintenance window.
  • After upgrading and using Avaya Aura® Media Server, you must configure the new REST based configuration.
    • If not using Avaya Engagement Assistant Snap-in, remove the existing Avaya Aura® Media Server SIP version of the configuration.
    • If using Avaya Engagement Assistant Snap-in, leave the existing Avaya Aura® Media Server SIP version configuration.