Downloading software from PLDS

Last Updated : Feb 20, 2025 |
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Note:
You can download product software from https://support.avaya.com also.
  1. In your web browser, type http://plds.avaya.com to go to the Avaya PLDS website.
  2. On the PLDS website, enter your Login ID and password.
  3. On the Home page, select Assets.
  4. Select View Downloads.
  5. Click the search icon () for Company Name.
  6. In the Search Companies dialog box, do the following:
    1. In the %Name field, type Avaya or the Partner company name.
    2. Click Search Companies.
    3. Locate the correct entry and click the Select link.
  7. Search for the available downloads by using one of the following:
    • In Download Pub ID, type the download pub ID.
    • In the Application field, click the application name.
  8. Click Search Downloads.
  9. Scroll down to the entry for the download file and click the Download link.
  10. Select a location where you want to save the file and click Save.
  11. On the PLDS page, get the md5sum and sha1sum.
    1. In the directory where you downloaded the ISO file, run the command: md5sum aus-installer-correct version.iso.
    2. Confirm that the checksum generated by this command matches the value on the PLDS page.
    3. If the values do not match, retry.
    4. If it fails again, contact Avaya Support.
  12. If you receive an error message, click the message, install Active X, and continue with the download.
  13. When the system displays the security warning, click Install.
    ADDITIONAL INFORMATION:
    When the installation is complete, PLDS displays the downloads again with a check mark next to the downloads that have completed successfully.