You must verify that there is no activity on the Avaya Breeze® platform servers in the cluster before continuing with upgrading.
In System Manager, click ElementsAvaya Breeze®.
In the navigation pane, click Cluster Administration.
In the row for the cluster you are upgrading, look at the Activity column.
Verify that the Activity is 0.
ADDITIONAL INFORMATION:
You can view the Activity for individual servers in the cluster by clicking Show in the Details column.
After stopping new services, it can take a couple of hours for activity to reach zero. If activity has not stopped in a reasonable time, you can choose to proceed with the upgrade. Active calls will continue, but snap-in call control stops.