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Using Avaya Workspaces for CRM for Avaya Experience Platform™ Public Cloud
Keyboard shortcuts
Avaya Workspaces for CRM conforms to the Voluntary Product Accessibility Template (VPAT) guidelines and provides accessibility support for low-vision and visually impaired users. The following table lists the keyboard shortcuts you can use to navigate within Avaya Workspaces for CRM:
|
Shortcut key
|
Action
|
|---|---|
|
Ctrl+Alt+1
|
Opens the agent state list.
|
|
Ctrl+Alt+2
|
Highlights the first user interface element on the top menu bar.
The first user interface element on the top menu bar is  by default.
|
|
Ctrl+Alt+3
|
Highlights the first tab on the Settings window.
|
|
Up/Down
|
Moves up and down on a menu or a list.
|
|
Right
|
Expands a menu or a list.
Moves right if the user is in a field.
|
|
Left/Backspace
|
Collapses a menu or a list.
Moves left or deletes the text if the user is in a field.
|
|
Esc
|
Closes a menu or a list.
|
|
Tab
|
Highlights the next user interface element.
|
|
Shift+Tab
|
Highlights the previous user interface element.
|
Keyboard navigation is active only if you open a menu using a keyboard. The keyboard navigation is inactive if you open a menu using a mouse.