Synchronizing contacts and call history over Bluetooth

Last Updated : Jul 05, 2019 |

About this task

Use this procedure to synchronize your mobile phone’s contacts and call history with the Avaya Vantage™ device over Bluetooth. After the synchronization, you can access the paired phone’s contacts and call history on your Avaya Vantage™ device when the devices are connected.

Contacts from all accounts on your mobile phone, including Google and Facebook, are shared with the Avaya Vantage™ device, but only so long as the devices remain connected. If Bluetooth connectivity is lost, the shared phone contacts and call history data is automatically deleted from the Avaya Vantage™ device.

Note:

Any third-party application that is capable of displaying call logs from the default telephony application can display the call history for the synchronized mobile device. After the Bluetooth connection is disconnected, if an application is caching the call history and not clearing the cache, the call history from the synchronized device is retained.

Procedure

To pair a mobile phone with the Avaya Vantage™ device, do the following:

  1. On the mobile phone and the Avaya Vantage™ device, turn on Bluetooth.
  2. On the Avaya Vantage™ device, tap Settings > Connected devices > Bluetooth.
  3. Tap Pair new device.
  4. In Available devices, tap the name of the mobile phone.
  5. On the screens of both devices, do the following:
    1. Verify the displayed passcode.
    2. Select the option to allow the paired device to access the contacts and call history.
    3. Tap Pair.

To synchronize and share contacts and call history from the paired phone, do the following:

  1. On the Avaya Vantage™ device, tap Settings > Connected devices > Bluetooth.
  2. In Bluetooth Contact & Call History Sharing, enable the following:

    • Contact Sharing

    • Call History Sharing

    The synchronized contacts become available through the following:

    • The Contacts tab in the Avaya Vantage™ Connect or Avaya IX™ Workplace Client application.

    • The standard Contacts application on the Avaya Vantage™ device.

    The synchronized call history is available on the Call History tab of Avaya Vantage™ Connect. Avaya IX™ Workplace Client does not display the synchronized call history from the paired phone.