Verifying device configuration

Last Updated : Sep 17, 2019 |

About this task

Use this procedure to verify that the Avaya Vantage™ device is properly configured and ready to use.

Procedure

  1. Tap Settings > Debugging options > Configuration verifier.
  2. On the Configuration verifier screen, ensure that the status of the following validations are PASS:
    • Network Status: Validates whether the IP address is defined and the device is connected to the network.

    • DNS Status: Validates whether a DNS server is configured and reachable.

    • Date & Time Status: Validates whether an SNTP server is configured and reachable to synchronize the device clock.

    • File Server Status: Validates whether the file server address is received from a configuration source and the file server is reachable.

    • AADS Status: Validates whether Avaya Aura® Device Services is configured and reachable.

      The Configuration verifier screen only displays this status if Avaya Aura® Device Services is configured for your setup. This field is applicable only for the Avaya Aura® environment.

    • SIP Settings Status: Validates whether the SIP domain and SIP controllers are configured.

    • Phone Application Status: Validates whether a telephony application is defined as the active application and installed successfully.

    • Administrator Password Status: Validates whether the administrator password is configured correctly. You can use the administrator password to access administrator options in the Settings menu on Avaya Vantage™.

    • FIPS Mode Status: Indicates whether the device has passed the FIPS self test for Avaya cryptography library when FIPS mode is enabled. If the device currently supports FIPS, the detailed status displays whether any non-compliant services are running on the device. The detailed status also indicates if any identity certificate was installed on the device before FIPS mode is enabled.

      The Configuration verifier screen only displays this status if FIPS mode is enabled for your setup.

    • Camera Status: Validates whether the camera for the device is enabled.

  3. To see the details for one of the configuration items, tap the appropriate item.

    The configuration verifier displays the configuration details and status. If the status is NOTICE or FAIL, the verifier displays the possible reasons for the configuration failure. Sometimes the configuration might be correct, but verification might fail because of network connectivity issues.