Duplication parameters

Last Updated : Jun 10, 2026 |

The Duplication parameters option is visible and accessible after Duplex deployment. Configuring duplication parameters ensures that the telephony applications run without interruption even when the primary virtual machine is not functional. Communication Manager supports two types of virtual machine duplication: software-based duplication and encrypted software-based duplication.

The duplication type setting must be the same on both the virtual machines. If you are changing the duplication parameters settings, ensure that you make the changes in the following order:

  1. Busy out the standby virtual machine, and then change the settings on the standby virtual machine.

  2. Change the settings on the active virtual machine. This causes a service outage.

  3. Release the standby virtual machine.