Infrastructure as a Service environment overview

Last Updated : Jun 10, 2026 |

Infrastructure as a Service (IaaS) environment enables enterprises to securely run applications on the virtual cloud. The supported Avaya Aura® applications on IaaS can also be deployed on-premises. Avaya Aura® application supports the following platforms within this offer:

  • Amazon Web Services

    Note:

    With Release 10.1.x and later, Avaya Aura® will no longer have the Amazon Web Services OVA. Deployment on Amazon Web Services is supported through the software only offer.

  • Microsoft Azure

  • Google Cloud Platform

  • IBM Cloud for VMware Solutions

    For information about IBM Cloud for VMware Solutions, see IBM Cloud for VMware Solutions product documentation.

The Infrastructure as a Service environment supports the following offers:

Offer

Supported environments

ISO

Simplex

  • Amazon Web Services

  • Microsoft Azure

  • Google Cloud Platform

  • IBM Cloud for VMware Solutions

Duplex

  • Amazon Web Services

  • Microsoft Azure

  • Google Cloud Platform

  • IBM Cloud for VMware Solutions

Supporting the Avaya Aura® applications on the IaaS platforms provide the following benefits:

  • Minimizes the capital expenditure on infrastructure. The customers can move from capital expenditure to operational expense.

  • Reduces the maintenance cost of running the data centers.

  • Provides a common platform for deploying the applications.

  • Provides a flexible environment to accommodate the changing business requirements of customers.

  • Allows you to pay per-use licensing.

  • Allows you to upgrade at a minimal cost.

  • Supports mobility to move from one network to another.

  • Allows you to stay current with latest security updates provided by the service provider.

You can connect the following applications to the Avaya Aura® IaaS instances from the customer premises:

  • Avaya Aura® Messaging Release 6.3 and later

  • G430 Branch Gateway and G450 Branch Gateway

Software security updates

Avaya Security Service Packs (SSP) are built for customers who do not use the software-only distribution. In a software-only deployment, the customer provides the operating system. The customer is responsible for installing the appropriate operating system and applying the relevant security patches from Red Hat.

Avaya Communication Manager Security Service Packs (SSP) can be incompatible or fail to install on a customer controlled operating system.

For more details, see Avaya Aura® Release Notes on the Avaya Support website.