License Status field descriptions

Last Updated : Jun 10, 2026 |

Name

Description

CommunicaMgr License Mode

Specifies the license status. Following are the valid options:

  • Normal: The Communication Manager license mode is normal, and the system has no license errors.

  • Error: The Communication Manager license has an error, and the 30-day grace period is active. Error messages are as follows:

    • License file is missing or corrupted

    • Local Survivable Processor (LSP) serving as active processor

    • The license has expired

    • Feature usage exceeds limits

    • Software publication date is after the support end date in license file

    • Platform type/server configuration mismatch

    • Cluster is disabled in extra large configuration

    • License server request time-out

    • Software major release is greater than the major release in license file

    • Platform type mismatch

    • 12-party conferences and DCS (basic) cannot be enabled together

  • No License: The Communication Manager license has an error, and the 30-day grace period has expired. The Communication Manager software is running but blocks normal call processing. The switch administration software remains active so that you can correct license errors. For example, reducing the number of stations.

checking application CommunicaMgr version

Specifies the version of Communication Manager.

For example, R016x.00.0.340.0.

WebLM server used for License

Displays the WebLM server URL used for the license.

For example, https://10.18.2.8:52233/WebLM/LicenseServer.

Module ID

The Communication Manager main virtual machine has a default module ID of 1. You can configure the module ID on the Server Role page.

Each survivable virtual machine has a unique module ID of 2 or more.

The module ID must be unique for the main virtual machine and all survivable virtual machines.

System ID

Communication Manager has a default system ID of 1. You can configure the system ID on the Server Role page.

The system ID is common across the main virtual machine and all survivable virtual machines.

Avaya provides the system ID when you submit the Universal Install or SAL Product Registration Request form.

License Expiry Date

Displays when the Communication Manager license expires.

For example, Day Mon DD HH:MM:SS YYYY