Communication Manager documentation

Last Updated : Jun 10, 2026 |

The following table lists the documents related to Communication Manager. Download the documents from the Avaya Support website at http://support.avaya.com.

Title

Description

Audience

Design

Avaya Aura® Communication Manager Overview and Specification

Provides an overview of the features of Communication Manager.

Sales Engineers, Solution Architects

Avaya Aura® Communication Manager Security Design

Describes security-related issues and security features of Communication Manager.

Sales Engineers, Solution Architects

Avaya Aura® Communication Manager System Capacities Table

Describes the system capacities for Avaya Aura® Communication Manager.

Sales Engineers, Solution Architects

LED Descriptions for Avaya Aura® Communication Manager Hardware Components

Describes the LED for hardware components of Avaya Aura® Communication Manager.

Sales Engineers, Solution Architects

Avaya Aura® Communication Manager Hardware Description and Reference

Describes the hardware requirements for Avaya Aura® Communication Manager.

Sales Engineers, Solution Architects

Avaya Aura® Communication Manager Survivability Options

Describes the system survivability options for Avaya Aura® Communication Manager.

Sales Engineers, Solution Architects

Avaya Aura® Core Solution Description

Provides a high level description for the solution.

Sales Engineers, Solution Architects

Maintenance and Troubleshooting

Avaya Aura® Communication Manager Reports

Describes the reports for Avaya Aura® Communication Manager.

Sales Engineers, Solution Architects, Implementation Engineers, Support Personnel

Maintenance Procedures for Avaya Aura® Communication Manager, Branch Gateways and Servers

Provides procedures to maintain Avaya servers and gateways.

Sales Engineers, Solution Architects, Implementation Engineers, Support Personnel

Maintenance Commands for Avaya Aura® Communication Manager, Branch Gateways and Servers

Provides commands to monitor, test, and maintain Avaya servers and gateways.

Sales Engineers, Solution Architects, Implementation Engineers, Support Personnel

Avaya Aura® Communication Manager Alarms, Events, and Logs Reference

Provides procedures to monitor, test, and maintain Avaya servers and describes the denial events listed on the Events Report form.

Sales Engineers, Solution Architects, Implementation Engineers, Support Personnel

Administration

Administering Avaya Aura® Communication Manager

Describes the procedures and screens for administering Communication Manager.

Sales Engineers, Implementation Engineers, Support Personnel

Administering Network Connectivity on Avaya Aura® Communication Manager

Describes the network connectivity for Communication Manager.

Sales Engineers, Implementation Engineers, Support Personnel

Avaya Aura® Communication Manager SNMP Administration and Reference

Describes SNMP administration for Communication Manager.

Sales Engineers, Implementation Engineers, Support Personnel

Administering Avaya Aura® Communication Manager Server Options

Describes server options for Communication Manager.

Sales Engineers, Implementation Engineers, Support Personnel

Avaya Aura® Communication Manager Data Privacy Guidelines

Describes how to administer Communication Manager to fulfill Data Privacy requirements.

Sales Engineers, Implementation Engineers, Support Personnel

Implementation and Upgrading

Deploying Avaya Aura® Communication Manager in Virtualized Environment

Describes the implementation instructions while deploying Communication Manager on VMware.

Implementation Engineers, Support Personnel, Solution Architects

Deploying Avaya Aura® Communication Manager in Software-Only and Infrastructure as a Service Environments

Describes the implementation instructions while deploying Communication Manager on a software-only environment and Amazon Web Service, Microsoft Azure, and Google Cloud Platform.

Implementation Engineers, Support Personnel, Solution Architects

Upgrading Avaya Aura® Communication Manager

Describes instructions while upgrading Communication Manager.

Implementation Engineers, Support Personnel, Solution Architects

Understanding

Avaya Aura® Communication Manager Feature Description and Implementation

Describes the features that you can administer using Communication Manager.

Sales Engineers, Solution Architects, Support Personnel

Avaya Aura® Communication Manager Screen Reference

Describes the screens that you can administer using Communication Manager.

Sales Engineers, Solution Architects, Support Personnel

Avaya Aura® Communication Manager Special Application Features

Describes the special features that specific customers request for their specific requirement.

Sales Engineers, Solution Architects, Avaya Business Partners, Support Personnel