When launching IP Office Manager, client computers need Java Runtime Environment (JRE). JRE is required to open IP Office Manager through the Java Applet.
As an System Manager administrator, you must install JRE 1.7+ on your client machine to manage IP Office users, system configuration, and security configuration.
If JRE 1.7+ is not installed, the system displays the following message:
Failed to launch IP Office Manager.
IP Office Manager requires Java Runtime Environment to launch, System has detected that there is no Java Runtime Environment present or version present is below recommended Java Runtime Environment version 1.7+. Download and install latest Java Runtime Environment version for Windows operating system from the Oracle site http://www.oracle.com/technetwork/java/javase/downloads/index.html.
Note:
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Upgrade JRE to JRE 1.7.0_51+ and upgrade JDK plugin in the browser to JDK 7.0.510+. Because JRE 1.7 introduced security settings changes, you must clear the browser cache and temporary internet files of Java from Java Control Panel. To delete the cache of applications and applets, when you delete the temporary internet files from Java Control Panel, click Installed Applications and Applets.
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The Java version on the client computer must correspond to the supported browser type. For example, a 32-bit browser requires a 32-bit Java version, and a 64-bit requires a 64-bit Java version.
