Connecting the phone

Last Updated : Apr 05, 2021 |

About this task

In this process the phone is connected to its power source and to the ethernet LAN. As soon as the phone is powered up it will start to request information.

Before you begin

Ensure you have completed installation of the phone before starting to connect the phone.

Procedure

  1. Connect the network LAN cable to the data-in socket of the power supply being used for the phone.
  2. Connect the LAN cable supplied with the IP phone from the power supplies data and power out socket to the socket with a LAN port at the back of the IP phone.

    The phone's message indicator should glow red for a few seconds. The phone begins its software loading process. After a short delay, the phone displays Initializing and then Loading. The loading phase may take a few minutes.

    • If the phone has an existing software boot file (ie. it has been previously installed), it loads that file and then display Starting.

  3. If the phone displays No Ethernet, check the connection to the LAN.

    The phone displays DHCP and a timer as it attempts to request an IP address and other information from a DHCP server.

  4. Press * whilst DHCP is displayed to switch to static address installation. See static address installation.

    After a few seconds, DHCP negotiation is completed. If the timer reaches more than 60 seconds, it indicates an error in either the network or DHCP server configuration.

    Once DHCP has completed successfully, the phone will request files from the file server indicated in the DHCP response. The first file requested details the other files that the phone should also load. The phone makes its file request using HTTPS. If this fails it makes the same request using HTTP. If that fails it makes a final request using TFTP. If all requests for a file fail, the phone fallbacks to using the current version of the file it has in its own memory.

    The phone goes through a cycle of requesting files, loading files and then transferring the files into its flash memory.

    Following file loading, the phone displays Ext. =. See Registering phone.