File (Provisioning) server settings

Last Updated : Aug 06, 2024 |

As part of their installation process, Avaya IP phones request files from a file server. If being installed using DHCP, they obtain the address of the file server as part of the DHCP response. If being statically installed, the file server address is entered into the phone as part of the static addressing process.

The file server options are:

  • IP500 V2 systems can use their own memory card to act as the file server for up to 50 IP phones.

  • Linux-based IP Office servers can act as file server for the full system capacity of phones. However, the supported rate of updated firmware delivery depends on the server type as follows:

    • Dell R260: 100 phones per 50 minutes.

    • Dell R660: 300 phones per 50 minutes.

    • Virtual: Up to 300 phones per 50 minutes.

  • For larger numbers of phones you can use a separate third-party HTTP/HTTPS file server:. When using a separate file server, you can configure the IP Office to either:

    • Use HTTP redirection to provide phone files such as settings and language files whilst automatically redirecting requests for software files to the separate file server. This allows the phones to still use auto-generated IP Office files.

    • Redirect the request for all phone files.

  • Avaya H175 and Vantage phones always require a separate third-party HTTP/HTTPS files server to host and deliver their firmware. They can accept settings files, including auto-generated settings files, from the IP Office system as their file server, but the system will redirect their request for firmware files to the system's configured HTTP Server IP Address or HTTP Server URI address.