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IP Office SIP Telephone Installation Notes

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  • Notices
  • IP Office SIP Phone Installation Notes
    • IP Office SIP Phone Installation Notes
      • Supported Avaya SIP Phones
    • General Installation Notes
      • Licenses and Subscriptions
      • Remote Operation
      • Avaya Aura Branch Operation
      • Third-Party SIP Phones
      • Network Assessment
      • Voice compression channels
      • Telephone power supply
      • DHCP server requirements
      • File (Provisioning) server requirements
      • Polling
      • Centralized branch extensions
    • Phone file requests
      • File Auto-Generation
      • Testing the file server
    • Example additional phone settings
      • 46xxspecials.txt
      • Additional phone settings
      • NoUser source numbers
      • Configuration File Editing
    • Phone operation notes
      • Account/Authorization code entry
      • Auto Answer
      • Codec Selection
      • Hot Desking
      • Conference Auto-Close
      • Resilience
    • Simultaneous mode
      • Simultaneous Mode Devices
      • Simultaneous Mode Notes
      • Moving Calls Between Simultaneous Devices
  • Generic SIP Phone Installation Process
    • Generic installation process
      • Generic Installation Process Options
      • Enabling SIP extension support
      • IP Office System SIP Settings
      • Changing the system default codec preferences
      • Direct Media Configuration
      • Setting the default extension password
      • DHCP settings
        • Changing the system's DHCP settings
        • Changing the system's SSON settings
      • Configuring a basic SIP user
      • Configuring a SIP extension
      • SIP Extension Settings
      • Enabling SIP extension/user auto creation
      • Attaching the Phones
    • File (Provisioning) server settings
      • Changing the file server settings
      • System settings for file server support
      • Loading files onto the system
        • Manually copying files
        • Using manager to upload files
        • Using web manager to upload files
      • Loading files onto a third party server
      • Adding additional MIME file types
        • Adding a MIME type to an IIS server
        • Adding a MIME type to an IIS sever configuration file
        • Adding a MIME type to an apache server
    • Phone registration control
      • Disabling registrars
      • IP Address/Extension Blacklisting
      • Blocking default passcodes
      • User Agent Control
      • Editing the SIP User Agent lists
    • Alternate DHCP server setup
      • Checking for DHCP server support
      • Creating a scope
      • Adding an option
      • Activating the Scope
    • Security Certificates
      • Using the IP Office Certificate
        • Downloading the Linux certificate
        • Downloading the IP500 V2 certificate
      • Adding a root CA certificate to the IP Office Trusted Certificate Store
        • Adding a certificate using file manager
      • Create an identity certificate for the IP Office
      • Adding the identity certificate to the IP Office
      • File server certification
        • Enabling the certificates snap-in
        • Adding the trusted root CA certificate to the windows certificate store
        • Create an identity certificate for the file server
          • Creating an IP Office identity certificate for file server
        • Adding an identity certificate to a Microsoft IIS server
    • Monitoring SIP Phones
      • Viewing SIP phone communications
      • Viewing registrations
      • Configuring and enabling syslog output
  • B100 Series Conference Phones
    • B100 Series Conference Phones
    • B169 Conference Phone
      • B169 Phone Connection
      • B100 DECT Base Station Connection/Login
      • B100 DECT Base Station Configuration
    • B179 conference phone
    • B199 conference phone
      • B199 Conference Capacity
      • B199 Notes
      • The B199 Admin Password
      • Overview of B199 Installation Methods
      • Downloading the B199 Firmware
      • Setting the Auto-Generated B199 Firmware Version
      • Method 1: Installing the B199 phone using an HTTP file server
      • Method 2: Installing the B199 phone using an HTTP file server and HTTP redirection
      • Method 3: Installing a B199 without a file server
      • Checking the B199 Status
      • Manually upgrading the B199 firmware
      • Resetting a B199 Phone
      • Performing a hard reset on a B199
  • J129 Phones
    • J129
      • Restrictions/Limitations
      • Known Problems
      • Files
      • Changing the J100 phone firmware
      • Simple installation of J129
      • Static IP address configuration
      • J129 dial plan settings
      • Changing the phone SSON
      • Viewing the phone settings
      • Factory Reset
  • J100 Series Phones
    • J100 Series 'Stimulus' Phones
      • Changing the J100 phone firmware
        • Alternate J100 phone firmware features
      • System settings
      • Simple J100 connection procedure
      • Advanced J100 connection procedure
      • Supporting IPv6 extensions on IP Office
    • Additional J100 Series Phone Processes
      • Resetting the phone
      • Branch deployment
      • Changing the phone's group setting
      • Updating a J100 phone
      • J100 Series Phone Upgrade Settings
      • JEM24 Button Module Support
      • J100 Display mode
      • J189 D01B phone support
      • Headset Profile
    • Restarting SIP phones
      • Restarting SIP phones using System Status Application
      • Restarting SIP phones using SysMonitor
      • Restarting a J100 phone
    • Controlling the J100 Screensaver and Background Images
      • J100 Image File Details
      • J100 Phone Background Image Controls
      • J100 Phone Screensaver Image Controls
      • JEM24 Background image control
      • JEM24 Phone Screensaver Image Controls
      • Image File Paths
    • J100 Phone Wi-Fi Support
      • Disable user access to the J100 network settings
      • Enabling Wi-Fi
      • Enabling hidden Wi-Fi SSID support
    • J100 Phone language files
      • J100 admin menu customization
        • Adding additional languages to J100 phones
        • Creating additional J100 admin language files
      • IP Office Phone Language File Customization
        • Getting the IP Office phone language files
        • Adding Custom IP Office Language Files
    • J100 Series Phone Troubleshooting
      • No "Features" Menus
      • Monitoring
      • Enabling Logging
  • Vantage K100 Series Phones
    • Avaya Vantage Phones
    • Avaya Vantage K100 Installation Overview
      • Vantage K100 V1/V2 Series Phones
      • Vantage K100 Series Phones
      • Phone files
      • File server options
      • The Administrator Password
      • Emergency call restrictions
      • Power options
    • Vantage installation
      • Pre-Upgrading the Vantage phone firmware
      • Downloading the Vantage Phone Software
      • Loading Vantage files onto the file server
      • Adding additional MIME file types
      • Configuring the settings files (V1/V2)
        • Using the auto-generated files (V1/V2)
        • Setting the default Vantage dialer (V1/V2 only)
        • Modifying the auto-generated files (V1/V2)
        • Using a static K1xxSupgrade.txt file (V1/V2)
        • Other Vantage settings (V1/V2)
      • Configuring the settings files (V3)
        • Modifying the auto-generated files (V3)
        • Using a static K1xxBSupgrade.txt file (V3)
      • Initial phone startup (V1/V2 only)
      • Blurred office workers background (V1/V2 only)
      • Manually configure a new phone (V1/V2)
      • Manually configure a new phone (V3)
      • Logging in the Vantage Connect (V3 only)
      • Logging in with Vantage Connect (V1/V2 only)
      • Logging in with Avaya Workplace Client (V1/V2 only)
    • Bluetooth handset operation
      • Pairing the bluetooth handset
      • Associating the Bluetooth handset
      • Handset lamp
    • Additional Vantage Phone Processes
      • Switching to wireless connection
      • Rebooting a Vantage phone
      • Changing the file server address
      • Changing the phone's group setting
      • Clearing the user data
      • Factory defaulting a connected phone
      • Factory defaulting an unconnected phone
      • Checking the firmware version
      • Checking the dialer application version
      • Starting an immediate upgrade
      • Application Pinning
      • Vantage Headsets (V1/V2)
      • Vantage Headsets (V3)
    • Vantage Phone Error Messages
      • "The configured phone application was not found"
      • "Please note Vantage is not functional ..."
      • BT handset is not paired
      • Red Screen/Enter PIN Code
      • Error syncing IP Office Contacts
    • The Vantage Connect Expansion Module Module App
      • Vantage Connect Expansion Installation
      • Connecting to the Expansion Module Application
        • Using the Expansion Module App on the same phone
        • Using Network Discovery to Connect an Expansion App
        • Connecting Using the Expansion Module IP Address
      • Supported IP Office Button Actions
  • Other Phones
    • Other Avaya SIP Phones
      • 1010/1040 Telephones
      • 1100/1200 Series
      • D100 Series (D160)
      • H100 Series (H715)
      • H200 Series (H229/H239/H249)
    • Third-Party SIP Phones
      • General Notes
      • Third-party SIP phone call capacity
  • Miscellaneous
    • Sample Settings Files
      • The 46xxsettings.txt file
      • The 46xxsettings.txt file structure
      • The 46xxspecials.txt File
  • Further Help
    • Additional Help and Documentation
      • Additional Manuals and User Guides
      • Getting Help
      • Finding an Avaya Business Partner
      • Additional IP Office resources
      • Training
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IP Office SIP Telephone Installation Notes
General Installation Notes

General Installation Notes

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Last Updated : Dec 07, 2020 |
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This section provides a general overview of issues that should be considered in order to support SIP extensions.

Related information
Licenses and Subscriptions
Remote Operation
Avaya Aura Branch Operation
Third-Party SIP Phones
Network Assessment
Voice compression channels
Telephone power supply
DHCP server requirements
File (Provisioning) server requirements
Polling
Centralized branch extensions
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