Avaya Product Security Support

Last Updated : Apr 11, 2022 |
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The Avaya Product Security Support Team (PSST) performs the following functions:
  • Manages Avaya product vulnerabilities and threats.
  • Maintains information posted at https://support.avaya.com/security.
  • Performs security testing and auditing of the core products of Avaya.
  • Resolves security-related field problems in support of Avaya Global Services.
  • Manages the security at the securityalerts@avaya.com mailbox.
As a result, the PSST actively monitors security issues related to the following topics:
  • Avaya products
  • Products that are incorporated into Avaya products
  • General data networking and telecommunications, as identified by government agencies
Before contacting Avaya on a security matter, please consult the Product Security Support Flow, which can be found at https://downloads.avaya.com/css/P8/documents/100161515. There is a link this document on the Avaya security support site at https://support.avaya.com/security.
When a security vulnerability is identified, the PSST determines susceptibility of Avaya products to those vulnerabilities and follows a process according to the Avaya's Product Security Vulnerability Response Policy, defined at https://downloads.avaya.com/css/P8/documents/100045520. Depending on the category of risk, the PSST creates an Avaya Security Advisory to notify customers of the vulnerability.
Related links
Accessing Avaya Security AdvisoriesInterpreting an Avaya Security Advisory