Password and PIN Policy

Last Updated : May 16, 2023 |
Prolog information

Service User and User Password Policies

On a new installation of IP Office, when you ignite a Linux server or first login to IP Office Manager or IP Office Web Manager, you are required change the three system account passwords: Administrator, Security Administrator and system password.
The policy applied to service users is configured in the system's security settings. This is done in the Service User Details section of the General tab.
The policy settings for each include:
  • Service user minimum name and password length.
  • Password complexity.
  • Number of consecutive failure attempts and the subsequent action on failure.
  • Ensure no previous passwords are reused.
  • Enforced password change – both immediate and periodic.
  • Idle account timeout.

User Password Policies

The policy applied to user passwords is configured in the system's security settings. This is done in the IP Office User Details section on the General tab.
The policy settings for each include:
  • Minimum password length.
  • Password complexity.
  • Number of consecutive failure attempts and the subsequent action on failure.

Login Codes and Phone Passwords

PINs are used on IP Office for telephony user login (Login Code) and VoIP extension registration (Phone Password). The policy is configured using the TelephonyLogin Code Complexity:

Mailbox Access Code

PINs are used on IP Office for voice mailbox access (Voicemail Code). The policy for this is configured using SystemVoicemail Code Complexity: