The following table indicates which IP Office components use what password, voicemail PIN or login code when logging in to the various interfaces.
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Password is defined by the configuration field and typically used during application login.
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Voicemail code is defined by the configuration field and used for mailbox login.
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Login code is defined by the configuration field and used for phone login. A new field in release 9.0+ allows VoIP phone login against the extension, not user record: .
All passwords and login codes can be changed in IP Office Manager and IP Office Web Manager.
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Login Interface
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Account Setting
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Notes
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IP Office SoftConsole
Outlook plugin, Call Assistant
TAPI Link Lite (first-party TAPI)
RAS (dial in) Users
User Portal
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Name:
Password:
Attributes: 0-31 ASCII 0-9, a-z, A-Z characters
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Security settings for IP Office user password policy apply.
TAPI Link Pro and DevLink are covered in Administrative User Passwords.
Temporary or permanent lock out upon number of consecutive failed attempts.
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Voicemail Pro mailbox
Embedded Voicemail mailbox
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User extension:
Voicemail Code:
Attributes: 0-15 ASCII digits
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Voicemail settings for password/PIN policy apply: .
User's voicemail code input not required if accessing voicemail from a trusted extension.
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IP Office User phone login
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User extension:
Login Code:
Attributes: 0-31 ASCII digits
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System settings for password/PIN policy apply: .
Temporary lock out upon number of consecutive failed attempts.
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H323 Phone registration
SIP Phone registration
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Phone extension:
Login Code:
Attributes: 0-31 ASCII digits
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System settings for password/PIN policy apply: .
Temporary lock out upon number of consecutive failed attempts
field is used if set.
Current lockout status can be viewed and reset in SSA under and Blacklisted Addresses.
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