Administrative User Passwords

Last Updated : Apr 27, 2022 |
Prolog information
There are various accounts used for administrative, maintenance and machine/service access. The following tables cover those interfaces, their password attributes, and where the account settings are located:
Login Interface
Account Setting
Notes
IP Office Manager
IP Office Web Manager
System Status Application
Web Control
Voicemail Pro client
SysMonitor*
Service User name and password.
Various rights of access
Password: 1-31 Unicode characters
Change using IP Office Manager or Web Security Manager
Security settings for Service User password policy apply
Temporary or permanent lock out upon number of consecutive failed attempts.
Current lockout status can be viewed in Manager under SecurityService UsersService User Details.
*SysMonitor will use this account when the SecuritySystemUse Service User Credentials setting is active.
Manager upgrade
System password
Password: 1-31 ASCII printable characters
Change using IP Office Manager.
SysMonitor*
DevLink
SysMonitor password
Password: 1-31 ASCII 0-9, a-z, A-Z characters
Change using IP Office Manager.
*SysMonitor will use this account when the SecuritySystemUse Service User Credentials setting is active.
Voicemail Pro client
Three admin roles:
- Administrator
- Standard
- Basic
Password: 5-31 ASCII printable characters except \ / : * ? < > | , ;.
Change using Voicemail Pro client, Voicemail Pro Administrators tab
Used for Voicemail Pro as a fallback account when IP Office Referred Authentication is not available.
Avaya one-X® Portal for IP Office admin
Two admin roles:
- Administrator
- Backup/restore
Password: 1-31 Unicode characters
Change using Avaya one-X® Portal for IP Office admin web page, Configuration | Users panel.
Used for Avaya one-X® Portal for IP Office as a fall-back when IP Office Referred Authentication is not available
Linux Secure Shell (SSH)
One admin role: 'Administrator'
Password: 1-31 ASCII printable characters
Change using Web Control login screen.
Can only change password
Linux Console interface (CLI)
Two admin roles:
- Administrator
- root
Password: 1-31 ASCII printable characters
Change using Web Control login screen: Platform ViewSettingsSystem Settings tab.
Can only change passwords
Voicemail Pro <-> IP Office service interface
VMPro password
Password: 31 ASCII printable characters
Change using IP Office Manager and to match Voicemail Pro client.
Avaya one-X® Portal for IP Office <-> IP Office service interface
Service User name and password
Password: 1-31 Unicode characters
Change using IP Office Manager or IP Office Web Manager.
Change using Avaya one-X® Portal for IP Office admin web page, ConfigurationProvidersDefault-CSTA-ProviderEdit.
TAPI Link Pro (3rd party TAPI)
System password
Password: 1-31 ASCII printable characters
Change using IP Office Manager.
TAPI Link Lite is covered in IP Office Users' Passwords and Login Codes.
DECT R4 Provisioning
Service User name and password
Password: 1-31 Unicode characters
Change using IP Office Manager.
Change using base station web admin interface
DevLink3 API
Location API
Service Monitoring API
Web Management SDK API
Service User name and password
Password: 1-31 Unicode characters
Change using IP Office Manager.