Change history

Last Updated : Sep 22, 2025 |

Issue

Date

Summary of changes

4.1

November, 2025
The following sections are updated:
  • In the following topics, a note about restrictions on reports due to heavy load is added:

    • Custom Reports overview

    • Scheduled Reports overview

    • Standard Reports overview

  • In the POM Agent Attribute Details (Filters) page field descriptions, a note added about an empty value displayed in the Organization field.

1, Release 4.0.2

Oct, 2022

The description of Interaction Attempt Time is edited in the following reports:

  • POM Callbacks Scheduled Details report

  • POM Campaign Detail report

  • POM Campaign Detail External Selection report

The POM Campaign Details report lists all options for the pacing types.