POM Completion Code Trend report page field descriptions

Last Updated : May 06, 2019 |

The Completion Code Trend report provides total number of contacts attempted with different completion codes in different trend intervals for campaigns.

Field or Button

Description

Time Period

Displays the time period for which the query results are fetched.

Query Time

Displays the time when the query was run.

Filters

Displays the list of filters applied to the job.

Total Records

Displays the total number of records fetched in the report.

Field or Button

Description

Job ID

Displays the identifier of the running session of the outbound campaign.

Job Start Time

Displays the timestamp when the job started.

Job End Time

Displays the timestamp when the job ended.

Job Status
Displays the job status. Job status can be any one of the following:

  • In Progress

  • Contacts Completed

  • Manually Terminated

  • Timed Termination

  • Completion Code Based Termination

  • Goal Based Termination

Job ID

Displays the unique identifier used to refer to an instance of the campaign that is run.

Job Start Time

Displays the start time of the given job.

Job End Time

Displays the end time of the given job.

Job Status
Displays the selection of jobs based on the job finish reasons. The reason codes are:

  • All (Any)

  • In Progress Contacts

  • Contacts Completed

  • Manually Terminated

  • Timed Termination

  • Completion Code Based Termination

  • Goal Based Termination

Trend ID

Displays the unique identifier given by POM when a sample is taken to generate a trend.

Trend Start Time

Displays the timestamp when the system started taking samples for a given trend.

Completion Code

Displays all the completion codes used for the campaign.

Count

Displays the total count of completion codes.

%

Displays the percentage of completion codes.
Note:
You can read a bar graph for the following:

  • Different completion codes in different trend intervals.

  • Total number of contacts that POM attempts.

POM does not generate history for all the contact records for which the Ignore Unattempted contacts from reports check box is selected on the Global Configurations page.